Before the First Visit- Commonly asked questions
What Should I Wear?
What Should I Wear?
What Should I Wear?
Please make sure to wear shorts if you have a lower limb injury and vest is you have a back/shoulder or neck problem. Make sure you're wearing comfortable clothing and footwear, as part of your treatment will likely be exercise!
How do I pay?
What Should I Wear?
What Should I Wear?
We currently accept bank transfer and online payments. We expect a full payment before the appointment.
Is there a cancellation fee?
What do I need for an online video consultation?
What do I need for an online video consultation?
We reserve the right to make a full charge for missed appointments. A minimum of 24h notice is required for appointment cancellation and rescheduling.
If you’re unable to attend your appointment, contact your clinician directly to cancel or reschedule.
What do I need for an online video consultation?
What do I need for an online video consultation?
What do I need for an online video consultation?
You will need a device with a camera, microphone and access to internet and you will receive a video call link before your appointment directly from your therapist (to email or mobile).